Ticketnshop Privacy Policy
Last Modified: August 24, 2024
1. Introduction
Ticket N. Shop Pvt. Ltd. (“Ticketnshop,” “we,” “us,” or “our”) is committed to safeguarding your privacy. This Privacy Policy outlines the data we collect, how we use, share, and protect that data, and your rights regarding your personal information when you use our website (www.ticketnshop.com), mobile applications, or any other services provided by Ticketnshop (collectively, the "Services"). By accessing or using our Services, you agree to the terms of this Privacy Policy. If you do not agree with our practices as outlined in this Privacy Policy, please discontinue your use of our Services immediately. This Privacy Policy does not cover any data processed by Ticketnshop on behalf of its customers (“Customer Data”) in our role as a data processor. For information about how Customer Data is handled, please refer to the Ticketnshop Product Privacy Policy. Ticketnshop reserves the right to update this Privacy Policy at any time. Significant changes will be communicated to you through email or notifications on our platform. However, we encourage you to review this Privacy Policy periodically. We will also maintain an archive of previous versions of this policy for your reference.
Contact Information: If you have any questions or concerns regarding this Privacy Policy,
please contact us at:
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Mailing Address: Ticket N. Shop Pvt. Ltd., Kageshwori
2. Information We Collect
2.1. Personal Information Personal Information refers to any data that can be used to identify you personally. This includes, but is not limited to, your name, email address, physical address, phone number, payment information, and any other information you voluntarily provide when using our Services. Personal Information also includes information about your transactions on our Services and publicly available information about you from social media platforms or other online sources.
2.2. Sensitive Information Sensitive Information refers to highly confidential data, including credit or debit card numbers, personal financial account information, Social Security numbers, passport numbers, driver's license numbers, health-related data, and similar identifiers. Except for necessary payment information, Ticketnshop does not intentionally collect Sensitive Information.
2.3. Navigational Information Navigational Information refers to data collected about your device and your use of our Services, such as your IP address, geographical location, browser type, referral source, pages visited, and the time spent on those pages. This information helps us improve the functionality and user experience of our Services.
2.4. Log Files When you interact with our Services, we automatically collect certain technical information, including your IP address, browser type, domain names, Internet service provider (ISP), operating system, clickstream data, access times, and referring website addresses. This data is used for statistical analysis and to enhance the performance and security of our Services.
2.5. Information from Third Parties We may receive Personal Information about you from third parties, such as our partners or publicly available sources like social media websites. This information may be combined with data we already hold to enhance our Services and marketing efforts.
2.6. Information About Children Our Services are not intended for use by children under the age of 16, and we do not knowingly collect Personal Information from children under 16. If you believe we have inadvertently collected such information, please contact us immediately so that we can take appropriate action.
3. How We Use Information We Collect
3.1. Compliance with This Privacy Policy We collect and use your information strictly in accordance with this Privacy Policy. All customers and users of our Services are required to comply with the terms set forth in this Privacy Policy.
3.2. No Sale of Personal Information Ticketnshop will never sell, rent, or lease your Personal Information to third parties.
3.3. Use of Personal Information We may use your Personal Information for the following purposes: Service Enhancement: To personalize and improve your browsing experience and the functionality of our Services. Communication: To send you information about our Services, promotional content, and marketing communications in line with your preferences. Customer Support: To provide you with support and respond to your inquiries. Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements. Security: To protect our Services, users, and business from fraud, security threats, and other risks.
3.4. Legal Basis for Processing Personal Information The legal basis for our processing of your Personal Information includes: Consent: Where you have provided your consent to our processing of your Personal Information for specific purposes. Contractual Obligations: Where processing is necessary to fulfill a contract with you. Legitimate Interests: Where processing is necessary for our legitimate interests, provided these are not overridden by your rights and interests. Legal Obligations: Where processing is required to comply with legal obligations.
4. Sharing of Information
4.1. Service Providers We may engage third-party service providers to perform functions on our behalf, such as payment processing, data analysis, customer support, and marketing assistance. These service providers are bound by confidentiality agreements and are only permitted to use your Personal Information to provide services to Ticketnshop.
4.2. Ticketnshop Partners We may share your data with trusted partners and registered vendors to improve our Services, perform statistical analysis, and provide customer support. These partners are prohibited from using your Personal Information for any purposes other than those specified by Ticketnshop, and they are required to maintain the confidentiality of your information.
4.3. Corporate Events In the event of a merger, acquisition, or sale of our assets, your Personal Information may be transferred to the acquiring company. We will notify you of any such changes and provide you with options regarding your data.
4.4. Compelled Disclosure Ticketnshop reserves the right to disclose your Personal Information if required by law or if we believe in good faith that such disclosure is necessary to protect our rights, your safety, or the safety of others, to investigate fraud, or to comply with a legal process.
5. International Transfers
Some of our third-party service providers may be located in countries that do not have equivalent privacy and data protection laws to those in your country of residence. By using our Services, you consent to the transfer of your data to these countries. We will ensure that appropriate safeguards are in place to protect your Personal Information during such transfers.
6. Cookies and Similar Technologies
6.1. Use of Cookies We use cookies and similar tracking technologies to enhance your experience on our Services, analyze usage patterns, and deliver personalized content. For more information on our use of cookies, please refer to our Cookie Policy.
6.2. Third-Party Tracking Our Services may include features from third-party partners, such as social media widgets, that track your activities. These third parties are governed by their own privacy policies, not this one. We encourage you to review their policies to understand how they collect and use your data.
7. Data Retention
We will retain your Personal Information for as long as necessary to fulfill the purposes for which it was collected, as well as to comply with legal, regulatory, or contractual obligations. When we no longer have a legitimate need to retain your data, we will securely delete or anonymize it.
8. Security of Your Information
We implement robust security measures to protect your Personal Information from unauthorized access, use, or disclosure. This includes secure servers, encryption, and physical, technical, and organizational safeguards. However, no method of transmission over the Internet or method of electronic storage is completely secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
9. Your Rights
You have the right to access, correct, update, or delete your Personal Information at any time. You also have the right to object to the processing of your data, request data portability, and withdraw your consent where processing is based on consent. To exercise these rights, please contact us at This email address is being protected from spambots. You need JavaScript enabled to view it..
10. Opting Out and Unsubscribing
10.1. Unsubscribing from Marketing Communications You may unsubscribe from our marketing communications at any time by clicking the "unsubscribe" link in our emails or by contacting us directly. Note that you cannot opt-out of receiving transactional emails related to your account.
10.2. Unsubscribing from Third-Party Communications If you receive communications from third parties based on information shared by Ticketnshop, you must unsubscribe directly with those third parties. We cannot manage third-party unsubscribe requests on your behalf.
11. External Websites
Our Services may contain links to external websites. Ticketnshop is not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any external sites you visit.
12. Public Forums
Any information you disclose in public forums, such as message boards or blogs, may be collected and used by others. We encourage you to exercise caution when sharing personal information in public areas of our Services.
13. Changes to This Privacy Policy
Ticketnshop may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any significant changes through our Services and by email if you have provided one. Continued use of our Services after such changes constitutes your acceptance of the updated Privacy Policy.
